Lead System Reliability Engineer

Kyiv, Kyiv city, Ukraine expand job description ↓


Are you looking for new challenges? We are searching for Lead System Reliability Engineer to join our development team in Kiev.

Who we are:

Wirex is a British-based FinTech company with R&D Lab in Kyiv, Ukraine. Leading a global market of hybrid personal funds, Wirex can currently boast having engaged over 1.7 million users and performed over 2 billion transactions.
By combining the benefits of blockchain with a traditional payments infrastructure in a single web-based and mobile application, Wirex offers hybrid personal and commercial payments and currency solutions, through:

  • hybrid fiat (traditional) currency and cryptocurrency online e-currency accounts;
  • account-linked Visa debit cards;
  • Instant and free money transfer worldwide;
  • ATM withdrawals if cash is needed;
  • fiat and cryptocurrency exchange services;
  • the world’s first crypto-cashback.

Your responsibilities will be:

  • Develop and manage multiple teams of Reliability Engineers. Capacity planning, scheduling.
  • Lead the development of department culture, processes, procedures, technologies.
  • Lead global initiatives and develop Reliability Strategy, to achieve excellence in system availability and product lifecycle management process.
  • Contribute in developing of all global projects/features in product before they go live through system design consulting, capacity planning, monitoring development and launch reviews.
  • Lead in managing of lifecycle for services once they are live by measuring and monitoring availability, latency and overall system health across our cloud-hosted infrastructure.
  • Take part in scaling of systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Design and build systems to provide real-time operational insight for development and management teams.
  • Partner with development and engineering teams and leadership in it to promote best practices and provide advice on how to implement features that are instrumented and observable.
  • Generate, manage, and report the application performance data captured by the monitoring tools and proactively work with devops teams in resolving performance issues.


  • Team setting up and management.
  • Reliability strategy planning.
  • Monitoring and reaction tools: setting up, automation, assigning.
  • Autoscaling.
  • Logging infrastructure.
  • Servers/Network security audit.
  • Upgrade existing provisioning tool.
  • Improve monitoring.
  • Improve disaster recovery procedures.
  • On-demand environments to test a single feature.
  • Deploy improvements: more security, deeper integrations with CI, automation, data sharding etc.



  • 3+ years IT operations/Systems administration
  • Experience as a Team Lead
  • Ability to hold lots of interactions and troubleshoot highly complex error conditions.
  • Desire to work in global company with HL distributed product
  • Intermediate+ English

Nice to have:

  • Knowledge and familiarity with alerts & monitoring tools, and system management tools (likely but not limited by: Azure OMS or Azure Dashboards).
  • Experience with Cloud Based high load products.
  • Experience working as a DevOps/Site Reliability Engineer.
  • Experience with Azure Services (Web Apps, cloud services, VMs, Service Fabric), latest monitoring tools and services. Familiarity with setting up them and using in production.
  • Knowledge and familiarity with configuration management tools including Ansible, Chef or Puppet.
  • Experience in the support CI/CD processes, product lifecycle management tools.
  • Experience in designing, monitoring, analyzing and troubleshooting distributed systems.
  • Excellent communication and problem solving skills, with the ability to drive and work in a fast-paced environment.
  • Knowledge in IT process automation.


  • Great opportunity to be a part of the mature team of professionals that creating a unique FinTech product used globally by millions.
  • Competitive remuneration and pleasing benefits package.
  • PE accounting and support.
  • 20 days for relaxation per year, paid holidays according to Legislation of Ukraine
  • Possibilities for Education and Learning and free corporate English classes
  • Medical insurance

Join Wirex and be a part of something extremely awesome!!!

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